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What information will members receive when they join a plan?

How do I know if a service is covered under my dental program?

Discount Program members should refer to their complete list of program details for information (Discount 7000x). Or, you may contact Dominion's customer service department at 888.518.5338.

PPO and Select members should refer to their applicable coverage schedule and policy. Or, you may you may contact BlueCross Dental's customer service department at 800.613.2624.

Are additional dentists being recruited?

One of our primary goals is to provide the best possible access to participating dentists for our members. We have designated staff whose sole responsibility is to develop our dentist networks, and new dentists are continually being added. Our website and Member Services Department are the best source of information on network additions.

To request that your dentist be contacted about joining our networks, please click here.

What happens if a member has an emergency?

If a Select Plan member is temporarily more than 50 miles away from home and requires emergency treatment for the care of an injury, toothache or accident, they do not have to call their participating dentist. They may seek treatment from any dentist. Dominion will reimburse the member up to $100 (unlimited in the state of PA) for palliative treatment after submitting copies of their receipt to Dominion. Any member copayments that apply under the member’s Plan will be deducted from the amount of the claim.

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